Privacy policy
1. 🧾 Data Controller
The data controller responsible for your personal data is:
📧 MotionZen
📧 motionzenn@use.startmail.com
2. 📊 Information We Collect
We may collect the following personal information:
- Identification data: first name, last name
- Contact data: address, email, phone number
- Purchase data: products purchased, order history
- Payment data: securely processed by third-party providers (we do not store full card details)
- Technical data: IP address, browser, device
- Usage data: behavior within the website
3. 🎯 Purpose of Processing
We use your information to:
- Process and deliver orders
- Manage payments securely
- Provide customer support
- Improve user experience
- Send marketing communications (only with your consent)
- Prevent fraud or misuse
4. ⚖️ Legal Basis
We process your data based on:
- Performance of a contract (purchase)
- Compliance with legal obligations
- User consent (marketing)
- Legitimate interest (service improvement and fraud prevention)
5. 🤝 Data Sharing
We may share your information with:
- Service providers (payments, shipping, technology)
- Shopify platform (store infrastructure)
- Legal authorities when required
⚠️ We never sell your personal data to third parties.
6. 🌍 International Transfers
As we use global providers (such as Shopify), your data may be transferred outside your country of residence.
In such cases, we ensure that these transfers comply with appropriate security measures, such as standard contractual clauses or equivalent mechanisms in accordance with applicable regulations.
7. 🔐 Data Security
We apply reasonable technical and organizational measures to protect your personal information.
However, no system is completely secure, so we cannot guarantee absolute security of data transmitted over the internet.
8. ⏳ Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal obligations
- Resolve disputes or enforce agreements
9. 👤 User Rights
Depending on your country, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw your consent at any time
To exercise these rights, contact us at:
📧 motionzenn@use.startmail.com
10. 🍪 Cookies
We use cookies and similar technologies to improve your experience, analyze traffic, and provide personalized content.
You can manage your cookie preferences through your browser settings.
11. 👶 Minors
Our services are not directed to minors. We do not knowingly collect data from children.
12. 🔄 Changes to This Policy
We may update this policy at any time. Changes will be posted on this page with an updated date.
13. ⚠️ Limitation of Liability
We are not responsible for:
- Failures caused by third parties (such as payment gateways or external services)
- Service interruptions beyond our control
- Misuse of the website by the user
However, we guarantee that we act diligently and in accordance with applicable regulations to protect your information.
14. 📩 Contact
If you have any questions about this policy or your data: